Verifying Your 33hh Account
Verification on 33hh is how we confirm that your account belongs to you and that withdrawals reach the right wallet. It is a one-time process — complete it once and your account stays verified. You will need a government-issued photo ID and a clear image of the mobile wallet account tied to your 33hh profile. We review submitted documents and update your
verification status in your account dashboard. Keeping your wallet number consistent across registration and cashier use makes the process faster and avoids holds on outgoing requests.
- Submit a photo ID — Upload a clear image of your national ID or passport through the verification section in your account settings.
- Confirm your wallet details — Provide the mobile number linked to the bKash, Nagad, or Rocket account you plan to use for withdrawals.
- Wait for review — Our team checks the documents and updates your verification status — you will see the result in your account dashboard.
- Verified account unlocked — Once verified, withdrawals process without the extra identity hold, and your cashier history shows full transaction detail.